Refund policy
Orders may be returned within 30 days of delivery for a refund or store credit.
Customer covers return postage. Returns for refund will be subject to a return shipping fee of $8, which will be deducted from your refund.
Eligible domestic returns can also be refunded in the form of store credit on a DAVIS ACTIVE gift card, and no return shipping fee will be applied.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Davis Active Club Guides are not eligible for return.
Click here to start a return:
You can always contact us for any return question at contact@davisactive.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Products marked Final Sale cannot be returned.
Shipping
Outbound shipping fees from the original order are not refundable.